Overview
ConvoPhoto is a Canada-based event photography service and application that provides photographic capture, online viewing, and photo purchasing services for events such as convocations and formal ceremonies. This Privacy Notice describes how personal information is collected, used, stored, and protected when individuals interact with ConvoPhoto.
Scope
This notice applies to personal information collected directly from individuals who are photographed at events or who access ConvoPhoto galleries and ordering systems. ConvoPhoto operates exclusively in Canada and does not target or offer services outside Canada.
Personal Information Collected
ConvoPhoto may collect the following types of personal information:
- Photographic images of individuals captured at events
- Names provided by individuals or institutions for gallery access or ordering
- Email addresses used for order confirmation, gallery access, or customer support
- Order and transaction details related to photo purchases
ConvoPhoto does not collect academic records, grades, transcripts, government identifiers, health information, or financial account numbers beyond what is required for payment processing by third-party providers.
Purpose of Collection and Use
Personal information is collected and used solely for the following purposes:
- Capturing and delivering event photography
- Providing secure access to private photo galleries
- Processing photo orders and fulfillment
- Communicating with customers regarding their orders or inquiries
- Maintaining service operations and customer support
Personal information is not used for unrelated marketing purposes without consent.
Legal Basis and Consent
Personal information is processed based on consent and legitimate business purposes related to event photography services, in accordance with applicable Canadian privacy legislation, including PIPEDA and provincial equivalents where applicable.
Data Storage and Retention
Personal information is stored securely on systems located in Canada or with service providers that meet appropriate security and privacy standards. Information is retained only for as long as necessary to fulfill the purposes outlined above, after which it is securely deleted or anonymized.
Data Sharing and Third Parties
ConvoPhoto may share limited personal information with trusted third-party service providers strictly for operational purposes, such as:
- Payment processing
- Email delivery
- Printing and fulfillment services
These providers are contractually required to protect personal information and use it only for authorized purposes.
Security Safeguards
ConvoPhoto implements administrative, technical, and procedural safeguards to protect personal information, which may include:
- Access controls and role-based permissions
- Secure authentication practices
- Encrypted data transmission where applicable
- Limited access to personal information on a need-to-know basis
User Rights
Individuals may request access to their personal information, request corrections, or inquire about data retention and deletion practices, subject to applicable legal requirements.
International Data Processing
ConvoPhoto does not target or knowingly process personal data of individuals outside Canada and does not process data subject to FERPA, GDPR, PIPL, or U.S. state privacy laws such as CCPA.
Contact Information
Privacy inquiries, access requests, or concerns may be directed to:
ConvoPhoto
Email: support@convophoto.ca